Some form of official documentation substantiating address, such as a utility bill in hard copy, or other business/personal documents to [email protected] to reactivate the account.
Either way, a slow website almost always means less traffic and, therefore, lower sales numbers. So right after uptime, page loading time is the second most important thing that can make or break your website’s success.
It’s also worth noting that the times we saw in our tests were very inconsistent – some were as short as 2 seconds, while others ran up to 5 seconds (even on the U.S. servers).
Well, I switched to BlueHost to increase the page load speed, etc. That’s not happening! In fact, it’s really bad with going into wp-admin. The recent outage took me by surprise and in talking with them I asked about “cloud redundancy†and was told the entire cloud service was down. There is something definitely wrong with that picture and they really need to look at how they are configured.
Due to a change in circumstances I had to cancel my subscription. Never would I touch their chat service again. I spent over an hour trying to cancel. Had to go to my email to get token number. Returned and it was another person. Person number 3 told me that my account name and all else was not correct. But passed by persons 1 & 2. After asking for someone else with more authority she stated that my account was cancelled and that I would have to answer some questions.
I have had nothing but trouble with bluehost. I manage a number of sites, including our company website, and their support was unhelpful at best. My almost brand new (ie, not bogged down) WP installation was dealing with 10-15 second load times, if it would load at all. It was a combination of DB and filesystem issues.
Domain manager, cannot disable Privacy Protection. Chat support unable to assist said created Help ticket. Copy sent does not include issue. Contacted support again to verify ticket and was told nothing they can do, Domain Support not in on weekends! So much for the 24/7 support they advertise! Make Copies of EVERY contact with Bluehost including your billing info. This is interstate commerce and carried out over wire.
I used their VPS for a few years with some problems (had to solve lots of them my own). Uptime was good, speed was mediocre and apps were working good but if you have a problem their staff cannot solve and just tell try this try that.
And after almost a year of having this same issue every two or three months i still do not have a long lasting solution and it seems that every day their customer support gets worse.
The best thing about Bluehost is that their servers are well optimized for a WordPress blog, and this is one of the reasons they are a top recommended hosting service on the official WordPress hosting resource page .
I have been a Bluehost user for almost 5 years now. Bluehost has consistently provided outstanding tech support. I would absolutely recommend Bluehost to a friend.
If you send in a support ticket it will take at least three days for someone from the migration department to contact you. If they email you a question it will take them at least another three days to respond again because I am told every email or support ticket goes to the bottom of the list and you are not able to chat among a support ticket. They also have no phone number and the support or customer service at Bluehost tells me they also cant contact them because they all are outside contractors. So with a couple questions back and forth it took ten days before they said they finished the migration but forget a step and it never happened. When we realize what happened and luckily my other hosting company still had my site live, we had to start all over.
You also have to remember that these bloggers are affiliates of Bluehost. The standard commission for referring a new customer is $65. Siteground, in confira aqui comparison, is $50. Bluehost also offers affiliates tons of incentives to sell more plans, sometimes raising the commission to $100.
Overall, I’ve had a great experience with Bluehost, and I’ve been using them for about 4 years. I started with the Basic shared hosting package and later upgraded to the Business Pro plan.